Course
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What is the required internet speed to participate in the Online Study?
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Recommended speed is 1MBps however it generally works great
with 512KBps or even 256KBps
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What is the process of certification?
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Certificates will be provided to all the candidates who will successfully complete the course. In some courses you will undergo an online exam or have to complete a real life project to earn your certificate.
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Do I get a physical certificate?
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Yes, an industry endorsed hard copy of the certificate will be mailed on your physical address.
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How long do I have access to the online course materials?
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Once you enroll in any course, you get the limited time access
to the course material and our technical support life time.
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Can I download the content?
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Yes, we host all the content on our servers, so you can download
it anytime for your personal use but only in time period duration . However
copying and distribution without our consent is not allowed. Please go through
our Terms and Conditions for more details.
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Payment
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How can I make the payment?
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You can make the payment using Credit Card, Debit Card,
Net banking (from All Renowned Banks). We use the most trusted CCAvenue Payment gateway for payment processing.
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I don’t have Credit or Debit card, Can I pay cash?
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yes, we do accept Cash payment,visit our
ContactUs
page. You can also make the payment through our website.
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Support
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What is On-Demand 24x7 Tech support?
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Our technical support is available to all of our learners anytime they want.
With this facility learners can talk directly to instructors and support members to get answers of their queries, however they need to notify us one day before if the time of the support falls in non-office hours so that we can make arrangements for them.
Office hours are 9:00 AM to 7:00 PM (All Days,Sunday off).
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How can I get support?
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You can contact us on the Email ID allotted to you or call to our customer care directly.
In case of non-office hours support, you need to send a support request first to Topclasslearner.com
mentioning the time and date of your availability after which you will receive a confirmation message
from our support team. At your specified time, our help will be available.
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Will I get a real life project to work upon?
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Yes, you get a real life project scenario to work upon.
After successfully completing the project you can get your certificate.
Same project will be mentioned in your certificate.
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Do I get the support after the completion of the course?
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Yes, Support will be available to you even after completing the course.
So if you face any problem, you can directly contact support team to resolve your doubt anytime.
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